M-shaped design leader with a strategic product owner mindset
M-shaped design leader with a strategic product owner mindset
AI • ML • Big data • Fintech • Enterprise SaaS • Design leadership • Design strategy • DesignOps • Design systems • UX/UI design
For 4.9 years, I led several company-wide initiatives and projects related to strategy, planning, negotiations, and analytics for Amazon's retail and third-party business and financials. The work dealt with the entirety of Amazon's worldwide data, from P&L data to the number of products in warehouses. My work is confidential and cannot be shared, but reach out via email or LinkedIn, and we can talk about my contributions.
E-commerce • ML • Design leadership • Design strategy • DesignOps • Design systems • Branding • UX/UI design
A detailed case study on how I led a cross-functional team (as the defacto Head of Design) to rebrand and redesign the suppliers’ experience on Kinnek, leading to significant improvements in customer experience (NPS: 82), quotes' quality (≈65%), and value of deals closed successfully (+$1M per week) on Kinnek.
A detailed case study on how I led a cross-functional team (as the defacto Head of Design) to rebrand and redesign the suppliers’ experience on Kinnek from the ground up, leading to significant improvements in customer experience (NPS: 82), quotes' quality (≈65%), and value of deals closed successfully (+$1M per week) on Kinnek.
E-commerce • ML • Design leadership • Design strategy • DesignOps • Design systems • Branding • UX/UI design
A detailed case study on how I led a cross-functional team (as the defacto Head of Design) to rebrand and streamline the buyers’ experience on Kinnek, leading to a significant increase in buyer satisfaction (NPS: 78), user acquisition (≈34%), and volume of orders and quotes (≈40% per week) transacted on Kinnek.
Education • ML • Design leadership • Design strategy • Front-end development • UX Design
A detailed case study on how I led a team (as UX Manager and Lead) to rebrand and redesign mCLASS:CIRCLE, an early childhood assessment for measuring proficiency in Literacy, Math, and Science. The application launched in Indiana and Texas with an overall rating of 4.7/5 and was used to assess +400K students.
Education • Design leadership • Design strategy • Front-end development • UX Design
Gleam is a mobile app concept that analyzes DIBELS (Dynamic Indicators of Basic Early Literacy Skills) results for K–8 students and recommends intervention activities to improve reading skills. The Gleam concept was instrumental in securing a two-year contract for Amplify in Indiana.
© Rajan Ayakkad — 2024