Rajan Ayakkad

M-shaped design leader with a strategic product owner mindset

M-shaped design leader with a strategic product owner mindset 

I think and speak
  • design
  • product
  • development
  • data
  • strategy
  • leadership
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Amazon

AI • ML • Big data • Fintech • Enterprise SaaS • Design leadership • Design strategy • DesignOps • Design systems • UX/UI design

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Kinnek Supplier Platform

E-commerce • ML • Design leadership • Design strategy • DesignOps • Design systems • Branding • UX/UI design

A detailed case study on how I led a cross-functional team (as the defacto Head of Design) to rebrand and redesign the suppliers’ experience on Kinnek, leading to significant improvements in customer experience (NPS: 82), quotes' quality (≈65%), and value of deals closed successfully (+$1M per week) on Kinnek. 

A detailed case study on how I led a cross-functional team (as the defacto Head of Design) to rebrand and redesign the suppliers’ experience on Kinnek from the ground up, leading to significant improvements in customer experience (NPS: 82), quotes' quality (≈65%), and value of deals closed successfully (+$1M per week) on Kinnek.

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Kinnek Buyer Platform

E-commerce • ML • Design leadership • Design strategy • DesignOps • Design systems • Branding • UX/UI design

A detailed case study on how I led a cross-functional team (as the defacto Head of Design) to rebrand and streamline the buyers’ experience on Kinnek, leading to a significant increase in buyer satisfaction (NPS: 78), user acquisition (≈34%), and volume of orders and quotes (≈40% per week) transacted on Kinnek.

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mClass:CIRCLE

Education • ML • Design leadership • Design strategy • Front-end development • UX Design

A detailed case study on how I led a team (as UX Manager and Lead) to rebrand and redesign mCLASS:CIRCLE, an early childhood assessment for measuring proficiency in Literacy, Math, and Science. The application launched in Indiana and Texas with an overall rating of 4.7/5 and was used to assess +400K students.

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Gleam

Education • Design leadership • Design strategy • Front-end development • UX Design

Gleam is a mobile app concept that analyzes DIBELS (Dynamic Indicators of Basic Early Literacy Skills) results for K–8 students and recommends intervention activities to improve reading skills. The Gleam concept was instrumental in securing a two-year contract for Amplify in Indiana.

© Rajan Ayakkad — 2024